Who has access
| Role | Staff panel access |
|---|---|
USER | No |
STAFF | Yes — all sections listed below |
ADMIN | Yes — plus user management, audit log, announcements, and cron jobs |
Staff panel sections
Season Management
Create new seasons, configure registration dates, schedule match weeks, open/close registration, and advance season phases.
Registration Management
Review pending team registrations, check roster eligibility warnings, approve or deny with a reason, and bulk-approve clean applications.
Match Management
View all scheduled and completed matches, manually override scores with a logged reason, mark forfeits, and reschedule matches.
Standings Management
View per-division standings, trigger a recalculation, and make emergency point adjustments when needed.
Dispute Resolution
Work through the open disputes queue, review submitted scores and replay evidence, and issue a resolution decision.
Replay Reparsing
Trigger a fresh replay parse for a match game where parsing failed or returned incorrect data.
Staff responsibilities by season phase
| Season phase | Key staff tasks |
|---|---|
| Off-season | Set up the next season, configure dates and divisions |
| Registration | Review and approve team registrations daily |
| Active (regular season) | Monitor matches weekly, resolve disputes, handle no-shows |
| Playoffs | Schedule bracket matches, resolve disputes quickly, monitor for sportsmanship issues |
| Completed | Finalize standings, archive the season, announce results |
Staff communication
Staff coordinate in the #staff channel in the C3 Esports Discord. Major decisions — dispute rulings, registration denials, rule interpretations — should be discussed there before taking action, especially for edge cases.Getting started as a new staff member
If you have just been granted staff access:- Read the Season Management guide to understand the season structure.
- Read the Dispute Resolution guide — disputes are the most time-sensitive responsibility.
- Familiarize yourself with the Match Rules, Eligibility Rules, and Dispute Policy so you can make informed decisions.
- Introduce yourself in #staff on Discord and ask an existing staff member to walk you through any active tasks.
