Your role in a dispute
| What you do | What your manager does |
|---|---|
| Screenshot the scoreboard | Go to the match page |
| Save the replay file | Click Dispute Result |
| Tell the manager what happened | Fill in the dispute form |
| Be available for staff questions | Submit evidence and communicate with staff |
Step 1: Gather evidence immediately after the match
Do not wait. As soon as you suspect something is wrong, collect:Screenshot every game's final scoreboard
At the end of each game in the series, press your screenshot key (F12 in Steam by default, or your platform’s equivalent) while the scoreboard is visible. This captures the score and all player names.

Save your replay files
Do not close Rocket League until you have located the replay files. See Uploading Replays for the file location. Note which replay file corresponds to which game.
Note what went wrong
Write down clearly:
- What the actual score was for each game
- What the opposing team submitted (if you can see it)
- The name of any ineligible player you noticed
- The time the issue occurred
When a dispute is appropriate
Your manager should file a dispute if:- The submitted score does not match what actually happened on screen
- The opposing team used a player who was not on their roster or who was ineligible
- The opposing team never showed up and the forfeit was not properly recorded
- The opposing team used prohibited game settings or violated lobby rules
- Lag, disconnections, or poor internet on either side
- You losing a game fair and square but feeling it was unfair
- Personal arguments or bad sportsmanship (use a Code of Conduct report instead)
- Things that happened in voice chat or Discord outside the match
Timeline and what to expect
Once your manager files a dispute:- The match result is frozen — it will not auto-confirm during review.
- Staff review the submitted evidence from both teams.
- Staff may contact your manager (and sometimes players directly) via Discord for more information.
- A decision is issued — the result is confirmed, corrected, or ruled a forfeit.
Staff decisions are final. If you disagree with a ruling, your manager can request a review via Discord, but reversals require new evidence that was not part of the original dispute.
Frequently asked questions
Can I file a dispute myself without my manager?
Can I file a dispute myself without my manager?
No. Only team managers have the Dispute button on the match page. If your manager is unavailable, try to reach them urgently — the 24-hour deadline waits for no one.
My manager confirmed the result but it was wrong — what now?
My manager confirmed the result but it was wrong — what now?
Once confirmed, results are locked. Your manager can contact staff via a support ticket. Staff may be able to review it at their discretion, but this is not guaranteed and is handled case-by-case.
The opposing team is threatening to dispute us falsely — what should I do?
The opposing team is threatening to dispute us falsely — what should I do?
Save all your evidence (screenshots, replays) regardless. If a false dispute is filed, staff will review the evidence from both sides and make a fair decision. Document everything.
How do I report a Code of Conduct violation separately from a result dispute?
How do I report a Code of Conduct violation separately from a result dispute?
If the issue is behavior-related (slurs, harassment, threats) rather than a score dispute, your manager should include that in the dispute description and tag it as a rule violation. Staff handle both score disputes and conduct violations, but they are separate processes.
